Humana has a proud history in the healthcare industry. We began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping our members on their health journey is our main focus.Login to Enroll. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Quality Measurement Technical Specifications. This document provides an overview of the Department’s plans for promoting high-quality care through NC Medicaid Managed Care based on the aims, goals and objectives outlined in the Department's Quality Strategy. It includes a list of the quality measures intended for monitoring beneficiary access ...An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests …Members in Tailored Care Management will have one Care Manager responsible for coordinating all services and supports (medical, behavioral, I/DD and TBI services and supports, pharmacy, social supports). Individuals who begin Tailored Care Management on Dec. 1, 2022, will stay in Tailored Care Management on April 1, 2023 - …28 KB. Open Preview. adult-medicaid health-benefits-nc-medicaid. change-notice. CHANGE NOTICE FOR MANUAL NO. 22-05, Notice On The Use Of Social Security Numbers, Disproportionate Share Hospital (DSH) And Federally Qualified Health Centers (FQHC), Adult Mail-In Application, And Early And Periodic Screening, Diagnosis, And …To find your local DSS, go to ncdhhs.gov/localdss. Medicaid recertifications began April 1, 2023. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage.Vaya Health, 1-800-962-9003, TTY: 711. Your Tailored Plan is assigned based on the county that administers your NC Medicaid. Find your Tailored Plan (also known as “LME/MCO”) by using this directory. Or, call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com ).NCTracks Login. The NCTracks Web Portal contains information that is private and confidential. Only users of legal age or with parental consent authorized by the North Carolina Medicaid Management Information Systems (NC MMIS) may utilize or access NCTracks Web Portal for approved purposes. Any unauthorized use, inappropriate use, …The Department’s NC Medicaid Managed Care Billing Guidance to Prepaid Health Plans is designed to: Allow for accurate and complete NC Medicaid and Centers for Medicare and Medicaid (CMS) reporting. Health Plan Billing Guide - Version 26 - April 5, 2024. The Billing Guide references requirements to adhere to NC Medicaid and NC …Online - www.ncmedicaidplans.gov 2. Phone - ... If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the …An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests …NC Medicaid Expansion and Marketplace Plans Flyer. F_NCMedicaid_Flyer_Healthcare_English_120723.pdf. A two-page flyer explaining how those currently enrolled in HealthCare.gov marketplace plans may be able to get Medicaid. PDF • 392.51 KB - December 08, 2023. First Published. December 8, 2023. Last …State Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance.Oct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. Draft NC 1915 (b) Waiver Renewal - 042.06.00 - July 1, 2024. The draft application for NC 1915 (b) Waiver Renewal is posted for public comments. The Waiver can be accessed on the NC Medicaid State Plan Public Notices webpage. Comments can be submitted to [email protected]. Written comments may be sent …North Carolina is providing health care coverage to more people through Medicaid. Last updated: April 11, 2024. Versión en español. Quick Facts about North …NCDHHS released the revised Children and Families Specialty Plan Policy Paper on Jan. 16, 2024.. The original North Carolina's Specialized Foster Care Plan was released in February 2021, requesting input from those who support these populations and other interested stakeholders. After reviewing recommendations, NCDHHS offers …Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call …Mar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or …An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan5 days ago · Fact Sheets and other materials are updated as needed. Standard Plan. Fact Sheet - Standard Plan Member Transitions - May 12, 2022; Fact Sheet - Standard Plan Auto-Enrollment - Jan. 18, 2022 Find out if you qualify for a Special Enrollment Period. Still need health insurance? You can enroll in or change plans if you have certain life events or income, or qualify for Medicaid or CHIP. Check if you can enroll/change. Looking for coverage for a …To find your local DSS, go to ncdhhs.gov/localdss. Medicaid recertifications began April 1, 2023. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage. Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 32 counties across North Carolina. Beginning in 2024, Vaya Health also will manage physical health and pharmacy services for Medicaid. At Vaya, we believe that working together across different areas of care is the best way to help ...Apr 15, 2024 · Draft NC 1915 (b) Waiver Renewal - 042.06.00 - July 1, 2024. The draft application for NC 1915 (b) Waiver Renewal is posted for public comments. The Waiver can be accessed on the NC Medicaid State Plan Public Notices webpage. Comments can be submitted to [email protected]. Written comments may be sent to the following address ... Oct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. • Apply online at epass.nc.gov or at healthcare.gov • Visit or call your local Department of Social Services (DSS). Find an office near you at ncdhhs.gov/localDSS • Mail, email, fax or drop off a paper application (English l Spanish) to your local DSS More information on how to apply through . epass.nc.govTo enroll in Medicaid, you must apply with the North Carolina Department of Health and Human Services. North Carolina Medicaid programs may offer coverage for children, pregnant women, and families with children, the elderly, adults with disabilities, and children with disabilities. You can apply for Medicaid services and enroll in a health ...DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website … NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. NC Medicaid provides access to physical and behavioral health care and services to improve the health and well-being of over 2.9 million North Carolinians. NC Medicaid supports the health and wellbeing of more than 2.9 million North Carolinians, nearly one in four people across our state. At its core, the NC Medicaid provides critical health ...Governor Roy Cooper and NC Department of Health and Human Services Secretary Kody H. Kinsley announced today that DHHS will launch Medicaid Expansion on Dec. 1, 2023, giving more than 600,000 North Carolinians access to health care. “Finally expanding Medicaid in North Carolina is a monumental achievement that will extend …Go to ncmedicaidplans.gov. Or call us toll free at 1-833-870-5500 (TTY: 711 or RelayNC.com). We can speak with you in other languages. 2. 3. Reason for Submitting Request. Beneficiaries may be eligible to return to NC Medicaid Direct and/or their LME/MCO if they meet one of the criteria below.Get Started. NC Medicaid offers providers a secure and convenient method to complete and submit enrollment applications through the NCTracks Provider Portal. Providers have the ability to complete the application online as well as electronically sign and submit the application through the portal. The electronic enrollment process also includes ... Call 1-877-711-3662. Follow the steps to enroll via the Automated Phone System. You will need your pin (from the letter) along with the Florida Medicaid or Gold Card Number, and birth year for each person you are enrolling. Call-In. Medicaid Choice Counselors are available to help you enroll in a plan that best fits your needs. information here: ncdhhs.gov/localdss. • About choosing or enrolling in a health plan: Go to ncmedicaidplans.gov or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. The website also has a chat feature where you can get answers to your questions. • About your health plan or benefits: Call your health plan. Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. Important dates: Apr. 1, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in English with Alliance Health (Click here to learn more.) Apr. 8, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in Spanish with Alliance Health (Click here to learn more.) Apr. 17, 2024, from 2 to 3 p.m. – NC Medicaid Ombudsman: Monthly Interactive Update …NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid …The North Carolina Department of Health and Human Services today announced the state’s five Medicaid prepaid health plans have joined NCCARE360 — the nation’s first statewide coordinated care network connecting individuals to local services and resources.. Health plans AmeriHealth Caritas North Carolina Inc., Carolina Complete …information here: ncdhhs.gov/localdss. • About choosing or enrolling in a health plan: Go to ncmedicaidplans.gov or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. The website also has a chat feature where you can get answers to your questions. • About your health plan or benefits: Call your health plan.Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday.NCTracks Login. The NCTracks Web Portal contains information that is private and confidential. Only users of legal age or with parental consent authorized by the North Carolina Medicaid Management Information Systems (NC MMIS) may utilize or access NCTracks Web Portal for approved purposes. Any unauthorized use, inappropriate use, …NC.GOV; NCDHHS; SERVICES; Search. Home; Preferred Drug List. NC Medicaid's Preferred Drug List (PDL) - Revised April 1, 2024. Previous Guidance. Archived Prescription Drug Lists; Tab/Accordion Items. Archived Prescription Drug Lists NC Medicaid's Preferred Drug List (PDL) (Jan. 5, 2024) Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ...Web page: What to do if your NC Medicaid will move to a Tailored Plan Last updated: April 10, 2024. Additional languages: Spanish. An explanation of the transition to Tailored Plans and what you should do if you are affected.Find out more on Medicaid and CHIP flexibilities, coverage, and benefits related to COVID-19. The Medicaid continuous enrollment condition, authorized by the Families First Coronavirus Response Act, ended on March 31, 2023. Find resources related to returning to normal operations and restarting full Medicaid and CHIP eligibility renewals.Jul 20, 2021 · Prepaid Health Plans (PHPs) began providing non-emergency medical transportation (NEMT) and non-emergency ambulance transportation (NEAT) services for PHP members on July 1, 2021. [email protected] Phone: 866-304-7062. NCTracks Call Center. Phone: 800-688-6696. Health Plan Contacts and Resources. Contact Information. NC Medicaid, Division of Health Benefits 2501 Mail Service Center Raleigh, NC 27699-2501. NC Medicaid Contact Center Phone: 888-245-0179.Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or …U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202 …NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC …DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website … Medicaid. Provides health coverage to low-income people and is one of the largest payers for health care in the United States. Contact Us: 704-336-300. Apply Online Through EPASS. NC Medicaid Coverage. Beginning on Dec. 1, 2023, NC Medicaid will cover people ages 19 through 64 years with higher incomes. Details. NCDHHS released the revised Children and Families Specialty Plan Policy Paper on Jan. 16, 2024.. The original North Carolina's Specialized Foster Care Plan was released in February 2021, requesting input from those who support these populations and other interested stakeholders. After reviewing recommendations, NCDHHS offers …Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... CMEP Form. Community Alternative Programs (CAP) CAP for Children (CAP-C) and CAP for Disabled Adults (CAP-DA) Community Care of NC/Carolina ACCESS (CCNC/CA) CCNC/CA, including office visit enrollment, medical exemption request, hospital admitting agreement and confidentiality agreement. County Forms. Medicaid forms required by …Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. 1. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Provider Form. Check here if this request is for an individual seeking admission to ...Jul 19, 2021 · The North Carolina Department of Health and Human Services today announced the state’s five Medicaid prepaid health plans have joined NCCARE360 — the nation’s first statewide coordinated care network connecting individuals to local services and resources. NC Medicaid is committed to effectively managing patients medical, social and behavioral conditions through a team-based, person-centered approach called Care Management. All Medicaid enrollees will have access to appropriate care management and coordination support across multiple settings of care, including a strong basis in primary care and ... Go to ncmedicaidplans.gov Use the NC Medicaid Managed Care mobile app Call us toll free at . 1-833-870-5500 (TTY: 711 or RelayNC.com) Fill out this form. Fax it to 1-833-898-9655. Or, mail it to NC Medicaid, PO Box 613, Morrisville NC 27560. Standard Plan Change Request. Use this form to request to change . your Standard Plan. NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planwww.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. MAY 2019 NC Medicaid 2019 Provider Playbook . Fact Sheet Medicaid Transformation: Overview . What is Medicaid Transformation? Medicaid Transformation is changing the way most people receive Medicaid services. In 2015, the NCProvider Support Line: 866-799-5318. Provider Contracting Questions: 984-867-8637. Fax: 813-283-3045. [email protected]. Claim Submission Questions: [email protected]. Pharmacy Service Line. 866-799-5318.A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS or HealthCare.gov) and answer questions you may have about the application. They cannot complete an application on your behalf. Find a Medicaid Ambassador near you. How to Use NC Medicaid Managed Care .No. NC Medicaid eligibility rules and processes are not changing. If you have questions about your eligibility, contact your local Department of Social Services (DSS) office. Find contact information at ncdhhs.gov/localdss.Benefits Overview. Carolina Complete Health offers health insurance plans with comprehensive health care benefits and services that suit the needs of families and individuals in our service areas in North Carolina. View some of Carolina Complete Health's benefits and service below. In Lieu of Services: Carolina Complete Health may cover, …Community-Based Doula Programs (up to $1,200 value) Community baby showers with gifts, resources, and education. Up tp $100 in rewards for baby products. Electric breast pump. Phone Program. Smartphone with free monthly unlimited data, minutes, and texts. Youth. $75 Youth sports program at your YMCA.Learn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved.NCDHHS released the revised Children and Families Specialty Plan Policy Paper on Jan. 16, 2024.. The original North Carolina's Specialized Foster Care Plan was released in February 2021, requesting input from those who support these populations and other interested stakeholders. After reviewing recommendations, NCDHHS offers …The Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable citizens - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and ...NC.GOV; NCDHHS; SERVICES; Search. Home; North Carolina’s Value-Based Payment Strategy for Standard Plans and Providers in Medicaid Managed Care. VBP_Strategy_Final_20200108.pdf. PDF • 492.83 KB - October 24, 2022 First Published. October 24, 2022. Last Updated. October 24, 2022.
Tuesday, April 16, 2024. Revised policy in addition to services outlined in Maternity Coverage and Reimbursement Bulletin posted Oct. 23, 2023. 1915 (b) (3) Services Transition to 1915 (i) Services by June 30, 2024.. Farsi to english translator
Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planThe “Medicaid Transformation” plan will move most of NC Medicaid’s services for adults and children into a managed care model, such that: Beneficiaries will select or be assigned to a Prepaid Health Plan which will offer a “Standard Plan” through which beneficiaries will access health care services from the company’s network of ...To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711). Serving people in North Carolina's Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties who are insured by Medicaid or are uninsured.Jun 29, 2021 · Check NCTracks for the Beneficiary’s enrollment (Standard Plan or NC Medicaid Direct) and health plan. NCTracks Call Center: 800-688-6696. Call the health plan for coverage, benefits and payment questions. AmeriHealth Caritas: 888-738-0004. Carolina Complete: 833-522-3876. NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. Contact Us. Call: 919-212-7000. Fax: 919-212-7028. Mail: Wake County Health & Human Services. P.O. Box 46833. Raleigh, NC 27620. Medicaid is a medical assistance program that serves children, adults and families.Community-Based Doula Programs (up to $1,200 value) Community baby showers with gifts, resources, and education. Up tp $100 in rewards for baby products. Electric breast pump. Phone Program. Smartphone with free monthly unlimited data, minutes, and texts. Youth. $75 Youth sports program at your YMCA.Eligibility and Enrollment. To participate in PACE, an individual must: Be enrolled in Medicaid only. Be enrolled in Medicare only. Be enrolled in Medicare and Medicaid (dually eligible) Have the ability to privately pay. To receive PACE services, an individual must: Be 55 years of age or older. Be determined to need the level of care required ...Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 32 counties across North Carolina. Beginning in 2024, Vaya Health also will manage physical health and pharmacy services for Medicaid. At Vaya, we believe that working together across different areas of care is the best way to help ...Raleigh. Mar 15, 2021. The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. Apr 27, 2021 · NC Medicaid Page 1 of 4 20210427 Fact Sheet Transition of Care Navigating North Carolina’s Transition to NC Medicaid Managed Care: A Fact Sheet for Members The North Carolina Medicaid program is transforming the way most people receive Medicaid or NC Health Choice services. Humana has a proud history in the healthcare industry. We began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping our members on their health journey is our main focus.WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ...Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral …Email: [email protected]. Pharmacy Help Desk Contact Information; Tab/Accordion Items. Pharmacy Help Desk Contact Information AmeriHealth Caritas: 866-885-1406; Carolina Complete Health: 833-992-2785; Healthy Blue: 833-434-1212; United Healthcare: 855-258-1593; WellCare: 866-799-5318, option 3;The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid's managed care enrollment website, ….